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Resetting your Password

If you have forgotten or misplaced your account password, you can reset it here:

You will need some information to verify that the account is yours:

One of the following:

  • Account Member Name (or User Name). This is the name you use to login to the game or your account pages with,
  • The account's Game Name. The name you have inside the game and forums, or
  • Your CD/Activation Key.

And one of these:

  • The last name on the account,
  • The email address on the account, or
  • The answer to the Hint Question, if you have provided an answer.

You can set a hint Question and Answer in your Account pages.

An email will be sent to the email address of record for the account with the new password.

If you do not have enough information to reset your password, please contact Support